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Contacting Hermes on their general enquiries 03 number will cost you the same amount of money as calls of equal duration to other local rate phone numbers, such as 01 or 02 area code numbers.
You may also phone this helpline to confirm that a payment has gone through and for technical support when using their online service to track a parcel delivery.
Moreover you can phone this number to check where your nearest depot is so that you can pick up a missed package delivery.
Similarly if you are unsure of your nearest collection point you can call this helpline to confirm their locations so that you can make drop-off deliveries as well as collect an online order.
Contact Yodel Direct on their customer service phone number 08 to manage your regular parcel deliveries, to upgrade to a comprehensive business package and to check their rates for regular parcel senders.
You can also phone this helpline for premium next-day deliveries where one of their couriers can pick up the item from your home address for your convenience.
You can speak to a my Hermes advisor live via the official online Hermes Live chat service